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1410560 - How to Recover B1SiteUser Password


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Symptom

It is not possible to recover a B1SiteUser password; it needs to be reset.

Cause

Consulting

Solution

To reset the password, please follow these steps:

  1. Open the SAP Business One Service Manager.
  2. Choose License Manager service → Settings; the General Settings window is displayed.
  3. Choose the Configure Security button and then choose the Forgot Password button.
  4. In the Change Site Password window, fill in the required entries (Enter New Site Password and Confirm New Site Password.
    You should now be able to perform the necessary tasks where the B1SiteUser and password are required in the SAP Business One application.
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